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colorado-boi7_
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Message 1 of 2
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HP Recommended

Cyan not printing on Print Quality DIagnostic

OfficeJet 4650
macOS 10.13 High Sierra

Dear friends,

Since retiring, printer gets little use. One color (cyan) not printing. I have done cleaning three times and deep cleaning once.  Otherwise, diagnostic page looks fine. Levels shown as good.

Is there a way to fix clog? Will this model simply allow me to replace the color cartridge to resume full printing?

 

best,

Steve

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Message 2 of 2
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HP Recommended

Cyan not printing on Print Quality DIagnostic

Just replace the Tri-color ink cartridge.

I suggest that you print at least once a week to keep the printer in good shape.

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