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HP Recommended

Depleted Ink Cartridge Must Be Replaced

Microsoft Windows XP

For HP Officejet Pro 9020.  Message says..."Depleted Cartridges must be replaced to resume printing". I replaced the cartridge with an authentic HP 962XL cartridge but the message continues.  I have tried rebooting, unplugging, reinstalling printer to no avail.

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HP Recommended

Depleted Ink Cartridge Must Be Replaced

Hi,

Which cartridge is indicated by the error message, you should see a colored circle with the cartridge indication character (K=Cyan/Yellow/Magenta/Cyan).

 

Which cartridge was replaced?

 

Note that your printer requires all ink cartridges with ink available, any empty ink must be replaced to resume printing:

https://support.hp.com/us-en/document/c04331666

 

Shlomi


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