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- Printing Errors or Lights & Stuck Print Jobs
- Re: Deskjet 1050 J410 will not print black ink.
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10-28-2014 06:10 AM - last edited on 04-20-2016 03:54 PM by OscarFuentes
Try running the utility to clean ink cartridges. Refer the document below:
http://support.hp.com/us-en/document/c04190374
Expand the selection for 'Mac OS X' and then scrolldown to Solution Five. Under this follow the step 3: Clean cartridge using an automated tool.
Now check if black is printing fine. You can examine the test page that prints for confirmation.
Please mark reply as "Accept as Solution" if it solved the problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP
10-28-2014 07:10 AM
Hi Mike,
Thanks for the reply,
I would like to understand if the printer is printing black as a standalone machine.
Can you try making a black copy with single cartridge(only black).
if this works then your black cartridge is working fine. If that fails then we need to troubleshoot for Cartridge or Printer failure.
I would also like to confirm that you are trying to print a document which has black and color and it prints only color leaves black as blank.
04-04-2016 12:34 AM
Im having the same issue, I bought 2 new original ink cartridges and it still won't work, I tried cleaning the ink head, reached level 3 cleaning, wasted half of the ink and still wouldn't work.
I tried resetting the printer, still no results.
I also tried cleaning the ink head with soft material, still no results!!!
PLEAAASE HELPP, this is sooo frustrating!!!
08-22-2016 08:48 AM - edited 08-22-2016 08:50 AM
Have tried all of the above and checked all my settings - brand new in-date HP cartridge not printing black ink.
Troubleshooting links in the Online Manual, send me to blank web pages, including the Windows 10 compatability check link.
Any further advise please?
11-06-2016 07:53 PM
My Deskjet 1050 J410 also is not printing black. I have no idea what caused this as it happened quite a while ago. Maybe it was due to unplugging the printer and moving it or replacing the black cartridge, but that's pretty sad if so.
I've aligned and cleaned the cartridge to no avail.
I've put a document with black and color text under the flip-up top and hit the "Copy" button and it also came out without black printed.
I tried the "reset your printer" steps that were first posted in response to this question and that did not work either.
The black cartridge is a genuine black HP cartridge.
I was tempted to just buy a whole new printer recently (came across a good deal on a black and white laser printer). Ugh.
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