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    Fix Windows 10 Update Issues

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    Fix Windows 10 Update Issues

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Message 1 of 2
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Flag Post
HP Recommended

Deskjet 2600 Blank Pages!!

Deskjet 2622
macOS 10.15 Catalina

I've read this now in multiple places to my dismay. I've read every entry and tried every recommendation, updated firmware, cleaned printheads, 2nd stage clean printheads (twice for both stages), tried printing a copy. Using Genuine HP printheads. Nothing works the printer comes on appears to be working but blank pages come out. Clearly there is something wrong this printer. There are multiple comments in these forums why has HP not addressed this issue? 

 

Purchased this printer only 4 Months ago!!! Have printed probably a couple dozen pages. It was on a lightning deal on Amazon saved a whole 10 bucks. Hardly seem worth the $130 I'm currently out. Amazon says I'm outside the return window.

 

Is there any way you can keep me from wasting more time and not throwing this away???

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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Flag Post
HP Recommended

Deskjet 2600 Blank Pages!!

Hi @bp3nh

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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