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Solved!

Deskjet 2620 Wont recognise non genuine black cartridge

@Wossp

 

As we have limited support boundaries in the support community as of now. In order to resolve the issue we have to elevate the case to next level, I will share you few details through a private message.

I have sent you a private message, could you please check your inbox on the forums page for the private message.

 

Have a great day!

Raj1788
I am an HP Employee 

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