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Deskjet 2635 paper will not feed properly

Deskjet 2635
Chrome OS

HP Deskjet 2635.  I've cleared a paper jam and now the paper will not feed correctly.  The error symbol is paper with "!"

I've done most of the steps with the virtual agent.  

 

Is this what's considered a "false paper jam"?

 

Any help is appreciated.

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Deskjet 2635 paper will not feed properly

@anchor75

 

Welcome to HP support community.

 

Refer this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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