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Deskjet 3050 - printing out blank pages and scanner does not work.

Microsoft Windows 7 (64-bit)

When I print from my HP Deskjet 3050 it prints out only blank pages.  And I also noticed that when I try to use the scanner to align the print cartridges that doesn't work either.   I tried reinstalling the print drivers.  And I am tired of wasting more money on ink as I don't think that is the issue.  Would appreicate any advice to put me in the right direction before I spend money to buy another printer.   Thanks.

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Deskjet 3050 - printing out blank pages and scanner does not work.

Greetings @Mrkls8,

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you are facing a print quality issue on your printer where the printer is printing blank pages is that right?

Not to worry, I will be glad to assist you. 

Kudos to you for trying to troubleshoot the issue on your own.

Are you using genuine HP ink?

Are you able to make a copy on the printer?

Did the alignment complete on your printer?

 

Recommend you perform a alignment on the printer and check if it resolves the issue. 

If the alignment page is not printing, refer to this HP Article

If the alignment process fails, try the steps suggested in this HP Article

For other print quality related issues, please try the steps suggested in this HP Article

 

Let me know how it goes. 

Chimney_83
I am an HP Employee

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Deskjet 3050 - printing out blank pages and scanner does not work.

Yes I tried the suggestions you mentioned

 

The scanner does not seem to work either.  I have an old alignment page printed out and when I try and scan the page it says that the alignment process failed.  

 

I am not sure if that is even the issue.  

 

I got plenty of black ink left and when I try and print I just get blank pages.  I don't want to throw away more money on ink with what seems like a broken printer.  

 

Thanks.

 

 

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Deskjet 3050 - printing out blank pages and scanner does not work.

Thanks for the reply, recommend you contact our phone support for any trade-in or service options available for your printer. 

 

Keep me posted. 

Chimney_83
I am an HP Employee

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Deskjet 3050 - printing out blank pages and scanner does not work.

I tried that website and all it said was"

 

"This product is no longer serviced by HP. You may search for possible solutions on this support website"

 

Is there a number you can provide where I can speak to someone.  I want to try and get this fixed before I spend the money on a new printer.

 

Thanks.

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Deskjet 3050 - printing out blank pages and scanner does not work.

Thanks for the reply, could you provide the location (country) you are located in, so that I can help you will a phone number. 

 

Keep me posted.

Chimney_83
I am an HP Employee

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Deskjet 3050 - printing out blank pages and scanner does not work.

United States
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Deskjet 3050 - printing out blank pages and scanner does not work.

Thanks for the reply and providing the information. I will be sending you a private message on forums with the contact details. 

Please do contact our phone support let me know how it goes. 

Chimney_83
I am an HP Employee

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