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‎01-15-2014 11:04 AM

HP Recommended

Our printer is the deskjet 3050a, and since we upgraded to Maverick we lost access to some of our capabilities (Scan 3).  We have now lost our Wireless capabilities.  On the Wireless Network Test says "The wireless radio on your HP printer is currently turned off."  Solution - "To connect wirelessly, you must turn on the wireless radio on your HP printer.  Refer to the Setup Guide that came with your HP printer".  I've looked at my set up guide and looked online but I can't find anywhere how to turn on the wireless radio, please help!

8 people had the same question
1 ACCEPTED SOLUTION

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‎01-15-2014 03:17 PM

HP Recommended

If the radio does not turn on, the hardware / radio is likely defective. I'd call HP Support 800-474-6836

I was an HP employee

Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.

View solution in original post

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7 REPLIES 7

‎01-15-2014 11:08 AM

HP Recommended

 IF the wireless radio is off, follow these steps to turn it on:

On the printer control panel, press the Wireless button ( ), and then select Settings . Press the button ( ) next to Wireless On/Off , and then select On .
I was an HP employee

Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.
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‎01-15-2014 11:17 AM - edited ‎01-15-2014 12:21 PM

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I tried that many times the last few weeks.

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‎01-15-2014 12:20 PM

HP Recommended

I've done this many times and it still says the radio is off.  Is there something else, or is that all?

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‎01-15-2014 03:17 PM

HP Recommended

If the radio does not turn on, the hardware / radio is likely defective. I'd call HP Support 800-474-6836

I was an HP employee

Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.
1 person found this reply helpful
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‎01-15-2014 03:45 PM

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Thanks!!
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‎08-17-2014 08:28 PM

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I was trying to print from my laptop but it didn't print and i also try to scan on my printer it shoed me that my wireless radio is turn off. I tried to reset it but i could not. What can i do to turn on the wireless radio.

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‎11-27-2016 08:17 AM

HP Recommended
@mtbaughs wrote:

 IF the wireless radio is off, follow these steps to turn it on:

On the printer control panel, press the Wireless button ( ), and then select Settings . Press the button ( ) next to Wireless On/Off , and then select On .

i did not succeed - WHAT next please ?

 

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