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Posts: 1
Member Since: ‎08-21-2013
Message 1 of 2 (1,579 Views)

Deskjet 3520 won't print black or yellow

I replaced the cartridges, they are new and the vents are not clogged, they are definitely in place. I also tried cleaning the printhead and realigning, but black and yellow just won't print. I really don't want to have to replace the printhead:smileysad:

Is there anything else I can do?

Posts: 97
Member Since: ‎01-08-2013
Message 2 of 2 (1,533 Views)

Re: Deskjet 3520 won't print black or yellow

[ Edited ]

Hello Rakatie,


I am sorry to hear you are having problems with your Deskjet 3520 printer. It sounds like you have taken the right steps to resovle the issue, but I would like to offer more suggestions for cleaning the device. This is found at this HP Support Forum web page:


There are other suggestions on this page if you move up a level.


I hope this helps resolve your problem.


Thank you,

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