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‎03-27-2020 09:53 PM

HP Recommended
Product: Deskjet 460
Operating System: Mac OS X 10.11 El Capitan

Hello,

 

Suddenly my Deskjet 460 will only put out blank pages regardless of it being black ink or colored ink selected.  I have taken the following steps; ran the cleaning process, ran the alignment process, cleaned the print heads, cleaned the ink cartridges, and installed new ink but only get blank pages during the output.  I have noticed there is wet ink inside the far left side of the printer as though the printer is only printing to the left side.  Regardless of what I do...there is not any ink getting on the paper.

 

Any thoughts?

 

 

IMG_7124.jpg

1 REPLY 1

‎03-31-2020 07:29 AM

HP Recommended

@bindulged, Welcome to HP Support Community!

 

If you have already performed the steps from the document Missing, Faded, or Dull Colors and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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