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‎02-08-2020 11:07 PM

HP Recommended
Product: Pavilion dv6
Operating System: Microsoft Windows 7 (32-bit)

Hello, My Deskjet GT 5820 printer is not printing Cyan and Yellow color. I have run the printhead cleaning twice and printhead alignment in the HP software as suggested, but still the issue remains. kindly help.

1 REPLY 1

‎02-09-2020 06:34 AM

HP Recommended

Hello,

Please click https://support.hp.com/us-en/product/hp-deskjet-gt-5820-all-in-one-printer-series/8109015/document/c...  to access the steps that should resolve the issue .

 

Note: Kindly try all the steps mentioned one by one .

Regards,
Jabzi

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