02-08-2020 11:07 PM
Hello, My Deskjet GT 5820 printer is not printing Cyan and Yellow color. I have run the printhead cleaning twice and printhead alignment in the HP software as suggested, but still the issue remains. kindly help.
02-09-2020 06:34 AM
Please click https://support.hp.com/us-en/product/hp-deskjet-gt-5820-all-in-one-printer-series/8109015/document/c... to access the steps that should resolve the issue .
Note: Kindly try all the steps mentioned one by one .
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Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.