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‎02-28-2020 12:31 AM - edited ‎02-28-2020 12:48 AM

HP Recommended
Product: HP Deskjet Ink Advantage K209a-z
Operating System: Microsoft Windows 7 (32-bit)

My Deskjet Ink Advantage K209a-z has started printing "double" , like with a shadow. If I print Word documents this will not happen. However when I print images,web pages,PDF everything has a shadow. Issue started after replacing the cartridge. Multiple times alignment done. Please help to resolve the issue

 

2 people had the same question
2 REPLIES 2

‎02-28-2020 12:47 PM

HP Recommended

Hi,

Try aligning the print cartridges and see if that may help,  see page 51 of its user guide to align the print cartridges of your printer:

http://h10032.www1.hp.com/ctg/Manual/c01824114

 

Shlomi



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‎02-29-2020 12:52 AM

HP Recommended

Hi @Shlomi,

 

Shadow printing issue not yet resolved.

 

Even after aligning the printer cartridges, multiple times, the issue is not resolved. As I have already mentioned in my question, the shadow printing issue is only for graphics, web pages and PDF documents but not with normal word/text in a document. 

 

In a single word document, normal words/text will be printed properly and graphic part or the text copied from web pages will be printed in shadow or double.

 

Since a week, I have aligned printer cartridges, at least 4 times.

 

Please suggest any other way to resolve it.

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