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bobo2014
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Deskjet pro 6968 admin lockout forgot password

OfficeJet Pro 6968
Microsoft Windows 10 (64-bit)

I have Forgotten  my admin LOGIN  and password for my  HP OfficeJet Pro 6968

When I try to access the settings from my printer directly I apparently set up a password. I have some medical issues and dont remember doing this. 

I read in another post that I need a partial reset please help me. Here is a pic of what I am referring to.ERROR12345.jpgHP OfficeJet 6968 Admin Error

 

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Deskjet pro 6968 admin lockout forgot password

@bobo2014, Welcome to the HP Support Community!

 

Resetting the printer to its factory settings may resolve this issue.

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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