Deskjet3050 won't print - did everything on the document - problem seems to be with Blk cartridge

[CarolWhite]

Deskjet3050 won't print - did everything on the document - problem seems to be with Blk cartridge

[KrazyToad · Accepted solution]

@CarolWhite

Welcome to HP Community

I have gone through your Post and would like to help

Do you have adequate amount of ink left in all the cartridges?

Please print a Quality Diagnostic Page and let me know if that prints

1. Load plain white paper in the input tray.

2. On the product control panel, press Setup (). The Setup menu displays.

3. Press the button () next to the Down Arrow () to select Tools, and then press the button () next to OK. The Tools menu displays.

4. Press the button () next to the Down Arrow () to select Printer Status Report, and then press the button () next to OK. The Printer Status Report prints.

   Figure : Example of the Printer Status Report

   

Thank you

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[CarolWhite]

Hi Krazy Toad. Thanks for replying. My son helped me find the problem - clogged black ink head. Ran the clean process twice and it shaped up! I’ve had HP printers forever and never had that happen - but I’m back in business. Thanks for coming to my aid. 😜. Carol

[KrazyToad]

@CarolWhite

I'm glad you got this issue sorted out

Drop us a message anytime you need help

Thank you 😊