cancel
Showing results for 
Search instead for 
Did you mean: 
Plano_Livre
New member
1 0 0 0
Message 1 of 2
60
Flag Post
HP Recommended

Despite printing in A4 with great quality and colour, the same does not hppen while printing in A3

OfficeJet Pro 7720
Microsoft Windows 10 (64-bit)

Hello, my printer can't really print with good quality and even with colors in A3. I've tried everything, cleaning it, aligning the cartriges(all of this in A4 because it seems the printer doesn't support these tasks in A3) and the result after all this is still the same. I've checked the setting aswell, tried changing them, and put them back to default. Nothing seems to fix this and I can't find any online support for this problem. Thank you for your time.

1 REPLY 1
HP Support Agent
HP Support Agent
18,344 18,252 1,046 1,150
Message 2 of 2
22
Flag Post
HP Recommended

Despite printing in A4 with great quality and colour, the same does not hppen while printing in A3

@Plano_Livre

 

Welcome to HP support community.

 

Update the printer firmware

Here are the steps:- Click here

 

Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and install printer full feature driver

Click here to download the driver.

 

I hope that helps

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation