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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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HP Recommended
Tango

Hi

I am not able to proceed print job in HP Smart as summarized in the title.

Could anyone help?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Yes. It helps.

Thanks.

View solution in original post

2 REPLIES 2
HP Recommended

Hi customer

 

Pls try:  turn off the printer by pressing its power button, wait 10 seconds, and then press the power button again to turn it on.

 

Let me know if this resolves the issue.

thanks for choosing HP.

HP Recommended

Yes. It helps.

Thanks.

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