04-19-2016 04:09 PM
Today I purchased a HP4523 from Argos. At least I thought I did. I was given a HP4520. Does anyone know what the difference between the two models is as I want to decide whether I need to return it or not as it may not be as advertised (they only describe the HP4523 on their site).
Thanks in advance
04-20-2016 10:28 AM
Thank you for joining the HP Forums!
I understand that you are wondering what is the difference between the HP Envy 4523 and the HP Envy 4520, and I am happy to look into this for you!
According to the, Printer Specifications for HP DeskJet 4530, 4670, ENVY 4510, 4520, OfficeJet 4650 Printers, Each model has the same functionality. Printing, scanning, and copying, etc. There is no difference between the two. Also, when you download the User Guide for the HP Envy 4523 you will get the HP Envy 4520 series guide, User Guide.
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08-23-2016 12:38 PM
the above reply does not really answer the question, are they the same or not?
Argos have done the same to me today and fobbed me off with a 4520 instead of the advertised 4523.
are they the same or what are the differences between the models?
if they are the same why do they have a different model number?
does anyone know or are Argos ripping their customers off?
08-23-2016 01:24 PM
08-23-2016 02:07 PM
thanks for the quick and full response. HP should give you a job rather than the fella that fudged / responded last time round!
i'll send the 4520 back to Argos and wander down to Curry's.
HP must know what Argos are up to, a shame they do not put a stop to it as people are clearly being ripped off.