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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Officejet J6480
Microsoft Windows 10 (64-bit)

Do not print in color but print black and white, what part need to replace?

3 REPLIES 3
HP Recommended

Have you tried a new color cartridge?

Take a look at this link for more info.

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HP Recommended

YES, replace a brand new color ink, alignment print show  minor  line of blue only and all black/white print, No Red or other Colors. Test print as well. Tested 3 times with new color ink, all same.

HP Recommended

Could be a bad cartridge or a problem with the printer.

Are you using HP ink cartridges?

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
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