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hyandrose
Level 1
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Message 1 of 4
97
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HP Recommended

Do not print color

Officejet J6480
Microsoft Windows 10 (64-bit)

Do not print in color but print black and white, what part need to replace?

3 REPLIES 3
Level 14
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Message 2 of 4
61
Flag Post
HP Recommended

Do not print color

Have you tried a new color cartridge?

Take a look at this link for more info.

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hyandrose
Level 1
8 6 0 0
Message 3 of 4
35
Flag Post
HP Recommended

Do not print color

YES, replace a brand new color ink, alignment print show  minor  line of blue only and all black/white print, No Red or other Colors. Test print as well. Tested 3 times with new color ink, all same.

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Level 14
11,578 11,573 782 1,441
Message 4 of 4
17
Flag Post
HP Recommended

Do not print color

Could be a bad cartridge or a problem with the printer.

Are you using HP ink cartridges?

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