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‎10-06-2015 02:23 PM - edited ‎10-06-2015 02:24 PM

HP Recommended

Configured the printer with DHCP but i get the message AUTO IP CONFIGURED CONTINUING TO DHCP

and the ip assigned is 169.254.X.X.

 

 

status : I/O card ready

Port config : 100TX Full

 

Also, if I/O card ready and port config has some value like 100 or 1000 does this mean that jet direct card is working fine and nothing wrong with the jet direct card if these values show up in config page.

 

autoip.GIF

3 REPLIES 3

‎10-07-2015 05:01 PM

HP Recommended

Hey @munish259272,

 

I see that you're experiencing issues when configuring your printer on the wireless network. I would like to assist you today with resolving this issue.  I see by your screenshots that your printer is getting a 169.254.123.171 IP Address with the Default Gateway of 169.254.123.171. This is not valid. A valid IP Address should not start  with 169.254. Also, the IP Address should not be identical to the Default Gateway. With that being said, before I can offer any suggestions to resolve this issue, I do need to know what printer you're using?

 

 

 

Once I know what printer you're using I'd be happy to point you in the right direction. I look forward to hearing from you! 🙂

X-23
I work on behalf of HP


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‎10-07-2015 08:36 PM - edited ‎10-07-2015 08:43 PM

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The message I/0 Card Ready on the configuration page indicates that the JetDirect is working and sees the network.


In many cases LaserJets will work with the default gateway set to the IP address of the printer, this information is based on practical hands-on experience not a document that a support guy is reading.

Your IP Adress should not  start with 169. 254 the actusl adress range  depends on how your router is configured, but in order to determine the proper IP address range could you open a command prompt on your PC and run ipconfig/all and tell us the PC IP and default gateway. You should also ping your printer and see if you get a response.

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‎10-07-2015 08:52 PM - edited ‎10-07-2015 08:52 PM

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A further note on the printer IP address being used as the gateway, that works if its just a printer, if it is a multifunction device that needs to scan to email or a folder then it needs to have the correct gateway.

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