12-03-2019 02:09 AM
My ENVY 4520 printer does not print Word documents, however the printer works> Pages however stay empty.
HPSmart does not detect any Word documents.
My MSWord, Excel, Powerpoint is the 2007 version
Solved! Go to Solution.
12-05-2019 09:31 AM
@johnkeren, Welcome to the HP Support Community!
HP smart app's document printing feature is currently limited to PDF only (future expansion planned). Kindly install HP full-featured printer driver to print all types of documents from your PC.
Click here to download the HP Full-featured driver.
Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.
Let me know how this goes.
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