• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎01-10-2020 08:54 AM - edited ‎01-10-2020 08:55 AM

HP Recommended
Product: Envy 5030
Operating System: Microsoft Windows 10 (64-bit)

Noticing that my ink levels are going down very fast.  I can't see a way of enabling auto-off, so it just spends its downtime in SLEEP mode. Would this make the ink levels fall more quickly?  Ideally I'd enable auto-off, but either way I'd like to stop the excessive ink use!

2 REPLIES 2

‎01-10-2020 09:08 AM

HP Recommended

Hello, 

 

AUTO OFF feature would not function when you have the printer connected in Wireless network.

Ink Level could fall when one prints more pictures/images compared  to text or if the print mode is set to BEST.

 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Was this reply helpful? Yes No

‎01-10-2020 09:17 AM

HP Recommended

Thanks.  Yes, I noticed in the manual that "Auto-Off is disabled when a printer’s wireless or Wi-Fi Direct capability is turned on or when a printer with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection."  However, it then says "TIP: To conserve battery power, you can enable Auto-Off, even when the printer is connected or wireless is turned on."  But I can't see how to do that.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.