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‎11-12-2019 12:04 PM

HP Recommended
Product: Photosmart 7520
Operating System: Microsoft Windows 7 (64-bit)

My Black cartridge just is not printing at all....is brand new cartridge and have cleaned the print heads many times

2 people had the same question
4 REPLIES 4

‎11-12-2019 12:32 PM

HP Recommended

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replying

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‎11-15-2019 05:13 AM

HP Recommended

Hi @Peter07

 

Welcome to the HP Support Community. 

 

Have you tried these steps yet? 

 

If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your printer.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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‎12-30-2019 08:40 PM - edited ‎12-30-2019 08:41 PM

HP Recommended

This did nothing to solve my problem.  I've done everything and not one thing has worked.  Be honest...is it just more reasonable to replace this printer.  I've already replaced the print head on it  a couple of years ago.  I've spent hours on this darn thing and am totally frustrated. 

 

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‎01-02-2020 08:47 AM

HP Recommended

@grammie67

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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