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Peter07
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Doesnt print from Black cartridge only

Photosmart 7520
Microsoft Windows 7 (64-bit)

My Black cartridge just is not printing at all....is brand new cartridge and have cleaned the print heads many times

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Peter07
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Doesnt print from Black cartridge only

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HP Support Agent
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Doesnt print from Black cartridge only

Hi @Peter07

 

Welcome to the HP Support Community. 

 

Have you tried these steps yet? 

 

If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your printer.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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grammie67
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Doesnt print from Black cartridge only

This did nothing to solve my problem.  I've done everything and not one thing has worked.  Be honest...is it just more reasonable to replace this printer.  I've already replaced the print head on it  a couple of years ago.  I've spent hours on this darn thing and am totally frustrated. 

 

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HP Support Agent
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Doesnt print from Black cartridge only

@grammie67

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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