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bkyager
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Message 1 of 2
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Door is Open error

HP All-in-One Error
Microsoft Windows 10 (32-bit)

I was getting the "Door is Open" error.  My printer would print a self-test page and copy, but when I tried to print from my computer I would get this error message on my computer and it wouldn't print.  I put it through the Microsoft Optimization where it removed my cookies and cleaned up files and now it works.

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HP Support Agent
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Message 2 of 2
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HP Recommended

Door is Open error

@bkyager

 

Welcome to HP support community.

 

Provide the printer model number or the product number for further assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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