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Double sided printing

Envy 5020

I have an HP envy 5020. I use an iPad with the H app to print. I want to print two documents back to back. When in print mode, there is no option Edit, to change to double sided printing which the printer can do and has done in the past. Why am I not getting an EDIT option to select double sided print? 

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Double sided printing

Hi @Gardener19


Welcome to the HP Support Community. I'd be happy to assist you with the 2-sided printing. 


To better assist you - Have you tried 2-sided printing using the AirPrint? 


There's been a change in the HP Smart app's UI after the update, to change the print settings, tap on the gray line above the printer's model name. 



Tap on the 2-sided option and select Short Edge or Long Edge


If the issue still persists, update the iPad. Refer to this document for steps - Update your iPhone, iPad, or iPod touch


Try updating the printer's firmware. Here's the document with step by step instructions - HP Printers - Updating or Upgrading Printer Firmware


Re-install the HP Smart app.  


Hope this helps! Keep me posted. 


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Have a great day! 

I am an HP Employee

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