12-30-2019 11:32 AM
I have a new Inkjet printer and it will only print double sided with the page "flipped" on the short edge, even when set to flip on the long edge in the settings. I'm wasting a lot of paper and would really like some help to fix this!
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12-30-2019 11:48 AM
Have you installed its Software and Drivers to your computer yet ? You have to do that first using the CD which comes with your printer.
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12-31-2019 04:30 AM
Hi, Printers are no longer sold with drivers on a CD! Yes, I did install the printer's drivers and software from the web via the HP Smart app But after a lot of trials I've found there are two drivers that offer different duplex printing options. If you install a driver that offers this option, you're OK:
If you have the simpler interface, shown below, duplex printing doesn't work correctly:
Not quite sure how I managed to get the driver that works - a process of uninstalling and re-installing from the HP Smart app.