12-17-2018 05:25 AM
Printing from MS Word (latest) on Win 10 (latest), everything is moved to the top of pages as if top margin doesn't exist.
But...., if I print pages singly (i.e. not duplex etc, as pic below) - they print NORMALLY. There's also a message about conflicts - which I can't resolve.
I haven't made any recent changes (or printed for about 10 days) and am not sure if it's a printerdriver problem or a Word one. Please see pics for details.
Many thanks for any replies 🙂
12-18-2018 07:38 AM
Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers.
Are you able to print well from other applications? Also, are you able to make a copy?
Let us know.
I am an HP Employee
12-19-2019 12:23 PM
Hi - at last!
Copies are fine. I have latest firmware and have troubleshot with HP P&S Doctor.
I rarely print from anything other than MS Office programs and/or PDFs. The problem is always that the top margin hardly exists despite the document settings. Paper is feeding fine, rollers clean, jets clean; also tried scaled and non-scaled within Office docs.
It wasn't always this way - and it's very irritating as I can't find a solution other than buying a Canon...