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    Fix Windows 10 Update Issues

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ERROR CODE: 0XB0002740C post Update on Officeject 4630

HP Recommended
HP Officejet 4630
macOS 10.14 Mojave

Hello,

Our printer recommended an update, my wife pressed 'yes' and the printer went into error displaying code: 0XB0002740C.  It will now do nothing.  I've followed the guidance on the HP Support website, removing power, trying to get the ink carriage out and removing/replacing the cartridges, but the carriage will not move.  I've deleted the drivers from my Mac and then looked to both reinstall and also update the printer firmware, but the Mac won't recognise the printer either via WiFi or directly plugged in on a USB cable.

 

All the printer will do is turn on and display: ERROR CODE 0XB0002740C

 

As this was an HP recommended update it's really frustrating, upto this point it was working fine!  Help please.

 

Many thanks!


Mike.

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HP Recommended

Hey @Dragon-Fur - thanks for this - I guessed the email I received was a scammer - so have not done anything with it apart from delete.  Thank You!

Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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