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‎12-27-2019 04:56 AM

HP Recommended
Product: HP Envy Photo 6234

My HP Envy Photo 6234  printer keeps giving me the error code  OXB8D582FE 

any suggestions? I can't press any buttons it just keeps flashing on the screen of the printer, It's been unplugged and restarted so many times now and still nothing.

1 REPLY 1

‎12-30-2019 09:54 AM

HP Recommended

@KOD24

 

Welcome to the HP Support Community.

 

Remove the ink cartridges and reset the printer.

  1. Remove the ink cartridges from the printer.

  2. With the printer turned on, disconnect the power cord from the printer.

  3. Unplug the power cord from the power source.

  4. Wait at least 60 seconds.

  5. Reconnect the power cord to a wall outlet and to the printer.

    NOTE: 

    HP recommends plugging the printer directly into a wall outlet.

  6. Turn the printer on.

  7. Reinsert the ink cartridges, and then close the ink cartridge access door.

  8. If you receive a prompt to print a calibration or alignment page, do so.

If the issue persists, I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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