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GREFE
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ERROR CODE OXC4EB827F HW_MICCI2 C IN MY PRINTER

HP ENVY 4500
iOS 12 - 12.0.1

Hi everybody, 

after change the ink cartridge of my printer after some printers  my printer is blocked with this  ERROR CODE

 

OXC4EB827F HW_MICCI2 C 

 

what should I do?

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ERROR CODE OXC4EB827F HW_MICCI2 C IN MY PRINTER

@GREFE

 

Greetings and Welcome to the HP Support Community. 

 

Don't worry, I'm here to help! To better assist you - Are you using a genuine HP ink? 

 

While you respond to that, let's try these steps -

 

1) Turn on the printer, if it is not already on. 
2) Wait until the printer is idle and silent.
3) With the printer turned on, unplug the power cord from the printer & wall. 
3) Wait for 60 seconds.  
4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector. 
5) Turn on the printer, if it does not automatically turn on.
 

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware

 

Hope this helps!

 

Let me know how that goes.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day ahead 🙂

Asmita
I am an HP Employee

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Lizzie1Dizzy2
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ERROR CODE OXC4EB827F HW_MICCI2 C IN MY PRINTER

still have error on the printer screen

 

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ERROR CODE OXC4EB827F HW_MICCI2 C IN MY PRINTER

@Lizzie1Dizzy2, Welcome to the HP Support Community!

 

Are you able to bypass this error on the printer screen?

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Have you tried the steps mentioned in the previous post?

Make sure you are using compatible ink cartridges.

 

Try using single cartridge mode to identify the defective ink cartridge. Insert One ink cartridge at a time and try printing or making a copy.

Clean the electrical contacts on the ink cartridges. Refer to step 3 mentioned in this document.

 

Also, check for any paper jams inside the printer and if the carriage is moving freely.

Refer to the steps mentioned in this document.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
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Jeanne651
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ERROR CODE OXC4EB827F HW_MICCI2 C IN MY PRINTER

managed to print alignment page but wont print the copy...

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ERROR CODE OXC4EB827F HW_MICCI2 C IN MY PRINTER

@Jeanne651,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact model for your printer?
  • What is the operating system you are using?
  • What is the exact issue you are facing?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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