stopped printing replaced print head and cartridges error message Oxc19a0013
@BILL1966, Welcome to HP Support Community!
If you have already performed the steps from the document '0xc19a0005' or Similar Error Code Displays and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
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TEJ1602 I am an HP Employee
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