12-02-2019 03:40 PM
we currently have some issues purchasing replacement cartridges for a Deskjet 1110.
This printer was bought in Europe (part number is f5s20-64001) and was later moved to Mexico.
According to HP reference:
this printer requires the HP 302 Black and Tricolor cartridges if it is a Western Europe model, requires the HP 63 Black and Tricolor cartridges if it is a North America model.
Are the HP 302 and HP 63 cartridge sets incompatible?
Can we purchase locally in Mexico an HP 63 (North America) cartridge set and use it on a Western Europe Deskjet 1110 instead of the HP 302 (Western Europe)?
Thank you for reading and support
12-02-2019 03:54 PM
Do you think that this "Regionalization Reset" that HP support has applied to an Envy 4520 printer:
also applies to the Deskjet 1110?
12-05-2019 07:02 AM
This requires remote assistance. Please reach out to the HP Support in your region for help.
Hope this helps!
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