Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 3
Flag Post
HP Recommended

Encryption Credentials Expired

HP ink Tank Wireless 410 Series
macOS 10.14 Mojave

I set up my printer, worked well right away.  I printed from my computer.  The next day I could only print from my phone, not my laptop.  I keep getting this message "Encryption Credentials Expired"    The printer is working fine as it prints from my phone. 

Level 16
Level 16
26,124 25,852 4,619 10,121
Message 2 of 3
Flag Post
HP Recommended

Encryption Credentials Expired


Ensure the latest firmware is installed and check for any change:


If that doesn't help, from System Preferences > Printers & Scanners, delete the printer and add it back by clicking the Plus sign.

Within the Use drop-down menu select the AirPrint option (rather than Secure AirPrint) and check for any difference.



Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
0 Kudos
Tags (1)
Level 3 tam-web
Level 3
69 67 0 5
Message 3 of 3
Flag Post
HP Recommended

Encryption Credentials Expired

The printer has generated an expired server certificate. To resolve this issue please follow the directions outlined in the document "'Encryption Credentials Expired' Error Displays".


URL to document


If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers.

I am HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation