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Envelopes Jamming

HP OFficeJet Pro 8710

I was printing return addresses and address on #10 envelops just fine and all of a sudden now each one is jamming and I can't complete my print job. Help!

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HP Support Agent
HP Support Agent
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Message 2 of 2
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Envelopes Jamming

@jbarone21
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the operating system?
  • Did you make any changes to the settings of your Printer prior to the issue?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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