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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Envy 5055 won't print clearly but ink levels are fine
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02-03-2020 04:36 PM
I tried to print a packing slip for my business. A blank sheet came out. I tried again. Another blank sheet. I tried cleaning the cartridges, and the resulting paper had some faint images and indiscernible writing. I tried the second-level cleaning option, and the paper came out better, but still completely unacceptable. The ink levels are fine (says Installed 65).
I tried cleaning a third time, and now the colors are fainter, and there is no black at all. This is ridiculous. Printing a stupid packing list should not be this painful.
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Accepted Solutions
02-03-2020 04:46 PM
Of course new ink cartridges fixed the problem. Money solves everything.
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