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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Envy 5544 only prints half the page
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01-10-2018 04:20 PM
I am using good quality A4 paper as instructed. I have also tried to reset the printer by removing the ink and then pulling out the power chord. The reset did not help.
Additionally I have now wasted 50% of my monthly Insta Ink subscription trying to solve the problem.
Thanks.
Solved! Go to Solution.
Accepted Solutions
01-12-2018 12:02 PM
Hi @kalked ,
Thank you for posting on HP Forums,
The Barachiel is at your service.
I understand you are in need of support,
I'll be glad to help you out, however, for an accurate solution I will need more details:
Have you attempted any steps on your own before posting on the HP Forums?
When was the last time it worked without these issues?
In the meantime, please try the steps mentioned below:
Follow this link and update the firmware of the printer. Once it is done, re-start it, and try printing. 🙂
Please reply with the details for further assistance.
Eager to help!
Barachiel
I am an HP Employee
01-12-2018 12:02 PM
Hi @kalked ,
Thank you for posting on HP Forums,
The Barachiel is at your service.
I understand you are in need of support,
I'll be glad to help you out, however, for an accurate solution I will need more details:
Have you attempted any steps on your own before posting on the HP Forums?
When was the last time it worked without these issues?
In the meantime, please try the steps mentioned below:
Follow this link and update the firmware of the printer. Once it is done, re-start it, and try printing. 🙂
Please reply with the details for further assistance.
Eager to help!
Barachiel
I am an HP Employee
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