02-11-2020 02:21 PM
I have an HP Envy 7100 printer. I am using a MacBook Pro with OS Mojave 10.14.6. I'm trying to print a Word document (MS Word for Mac 16.34). My document has some color but would like to print using grayscale (only using the black cartridge). I see others have asked a similar question. I've been through all the MS Word Print and Page Setup settings. Is there a way (other than removing the color cartridge) to get this to print without color?
02-13-2020 03:43 PM
I have gone through your post and would like to help
I suggest you go through this HP Document: https://support.hp.com/in-en/document/c05088365 and it might help.
If the issue persists please show us pictures of the the options you have when you go to settings in MS Word
Keep me posted
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
I Am An HP Employee