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‎12-16-2019 10:14 AM

HP Recommended
Product: Envy 7858
Operating System: Microsoft Windows 10 (32-bit)

I recently received an Envy 7858 but it came with no set ink cartridges. I can’t get passes the SETUP ink cartridges message and I don’t know what to do? How do I get pass this message with no set up ink cartridges??

1 REPLY 1

‎12-18-2019 05:09 PM

HP Recommended

@adriana-melgar1

 

I have gone through your Post and i would like to help

 

We could try changing some settings in the Support Menu and try to by pass the Setup Cartridges

 

Since these steps are specific to your printer, I have sent you a private message with the next course of action

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope

 

Thank you 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

 

KrazyToad
I Am An HP Employee

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