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Envy Photo 7855 won't allow me past the setup Cartridge screen

Envy Photo 7855
Microsoft Windows 10 (64-bit)

I am stuck. I cannot get past the insert setup cartridges screen. Setup cartridges were thrown away by accident. Any help is appreciated.

 

Thank you,

Steve

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HP Support Agent
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Envy Photo 7855 won't allow me past the setup Cartridge screen

Hi @SCFIXER

 

Welcome to the HP Support Community. I'd be happy to assist you

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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