Error 0x80040145

[Akya01]

Hi,

I have my WiFi printer "HP8710" installed via  my "ExpressVPN Linksys WRT3200ACM" router and used your software "HP SMART".

Normal printing is no problem, but printing a PDF file via "HP Smart v105.1.618.0" I get the Error 0x80040154 while the software mention that PDF files are supported.

Can you please tell me how I resolve this problem.

Thank you in advance for the solution.

Regards,

Hugo

[Riddle_Decipher · Accepted solution]

@Akya01 Welcome to HP Community!

Let's start with a hard reset using the below steps:

• Turn the printer on, if it is not already on.
• Wait until the printer is idle and silent before you continue.
• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
  • NOTE: 
  • HP recommends connecting the printer power cord directly to the wall outlet.
• Reconnect the power cord to the rear of the printer.
• Turn on the printer, if it does not automatically turn on.
• Wait until the printer is idle and silent before you proceed.

Once done, Use this link for details on using the HP Print and Scan doctor: click here

Also, ensure you update the printer drivers using the hp website

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

[Akya01]

Problem solved, thank you.

Regards,

Hugo

[Riddle_Decipher]

@Akya01 That's awesome, I'm glad it worked,

Remember, if you ever need help related to your HP device,

We'll be right here and happy to help, take care and have an awesome day, ahead.