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HP Deskjet GT5810

I get and E4 everytime I turn on the printer and the paper button starts to blink none stop.

I need a solution ASPA please, thanks.

1 REPLY 1
HP Recommended

Hi @CHSInfo

Welcome to the HP Support Community. I'd be happy to assist you.

 

An E4 error occurs when there is a paper jam.

Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper. 

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Also, perform the steps mentioned in this document under ''Error 4' displays, and the Paper Error icon, Resume light, and Printhead Alert light blink'

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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