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‎12-26-2019 05:45 PM

HP Recommended
Product: HP OFFICEJET 5212

INITIAL START UP ON NEW PRINTER JUST TOOK OUT OF BOX SHOWING CODE 0XC4EB8004 AND BLINKING LIGHTS WHAT DO I NEED TO DO? I HAVE UNPLUGGED CORD AND FROM ELECTRICAL OUTLET WAITED EXTENDED AMOUNT OF TIME PLUGGED BACK IN STILL THROWING THE SAME CODE AND LIGHTS STILL BLINKING, HAVE DONE THIS MORE THAN TWICE! PLEASE HELP!! 

1 REPLY 1

‎12-29-2019 09:12 AM

HP Recommended

Hi @Deerecollector

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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