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Paulr7
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Error Code B8BAFDOE - HELP!

HP OfficeJet Pro 8710
Microsoft Windows 10 (64-bit)

There is a blue screen on the printer with error code 'B8BAFDOE'. I've tried turning it off and on, taking cartridges out and unplugging it, updating firmware, etc. Nothing is working. Please help.

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HP Support Agent
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Message 2 of 2
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HP Recommended

Error Code B8BAFDOE - HELP!

Hi @Paulr7

 

Welcome to the HP Support Community. 

 

Appreciate you trying the steps. As the issue still persists,  I'd suggest you Contact HP in your region regarding the service options for your printer.

 

Posting the below steps for the community visitors - 

 

1) Take out the cartridges.

2) Unplug the power cord from the printer & wall.

3) Wait for 30 seconds. 

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.

5) Insert the cartridges back into the printer.

 

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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