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HP Recommended
Deskjet 2620
Microsoft Windows 10 (64-bit)

IMG_20200606_203853.jpg

Hi, I couldn't find any solution online for the issue. The printer shows error code E, no number, all the indicators on the display are on and light are blinking, as seen in the photo attached. Any ideas what to do? Thanks

3 REPLIES 3
HP Recommended

@Regev270 Welcome to HP Community!

 

I understand that you are getting Error E no code number and lights blinking.

 

Please perform the below steps and check.

 

  1. Turn the printer on, if it is not already on. 

  2. Wait until the printer is idle and silent before you continue. 

  3. With the printer turned on, disconnect the power cord from the rear of the printer. 

  4. Unplug the power cord from the wall outlet. 

  5. Wait at least 60 seconds. 

  6. Plug the power cord back into the wall outlet. 

  7. Reconnect the power cord to the rear of the printer. 

  8. Turn on the printer, if it does not automatically turn on. 

  9. Wait until the printer is idle and silent before you proceed 

Please refer to the below link to troubleshoot the error code.

 

https://support.hp.com/in-en/product/hp-deskjet-2600-all-in-one-printer-series/12319824/document/c05...

 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

HP Recommended

Didn't help. The error I've mentioned is not listed, please see the photo I've attached.

HP Recommended

@Regev270

 

I understand your concerns.

 

In that case, I would suggets you contact our phone support and check for the support option. They will help you.

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Have a nice day!!

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