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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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HP Recommended
Office Jet Pro 8740

Office Jet Pro 8740.  Printer has suddenly turned senile.  If I try to print multiple pages at a time, although showing connected to printer, will not print.  If I print a few successive "current" pages, after 2 or 3, it stops, screen turns blue, 4 blinking lights and following error message:  B8B16E66.      If I unplug, and re-start, it will do same thing after 2 or 3 pages have printed.

1 REPLY 1
HP Recommended

@lawreal

 

Welcome to HP support community.

 

Update the printer firmware

Here are the steps:- Click here

 

Remove the ink cartridges, and reset the printer

  1. Remove the ink cartridges from the printer.

  2. With the printer turned on, disconnect the power cord from the printer.

  3. Unplug the power cord from the power source.

  4. Wait at least 60 seconds.

  5. Reconnect the power cord to a wall outlet and to the printer.

    NOTE: 

    HP recommends plugging the printer directly into a wall outlet.

  6. Turn the printer on.

  7. Reinsert the ink cartridges, and then close the ink cartridge access door.

  8. If you receive a prompt to print a calibration or alignment page, do so.

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.