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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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1 ACCEPTED SOLUTION
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HP Recommended
Hello,
The error mentioned seems to indicate the printer hardware failure. However you may try the below steps...
- Power ON the printer. While you see the error code on the printer, unplug the power cord from back of the printer.
- Also unplug the USB cable and Phone cord ( used for FAX ) from back of the printer.
- Now Power OFF the Wireless Router ( if any )
- Wait for 60 seconds.
- Plug in the power cord to the printer and the other end directly to wall outlet ( bypass surge protector / power strip )
- Printer should automatically power on, else press the ON button on the printer to do so.
- If the issue still persists, its time to service / replace the printer.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
HP Recommended
Hello,
The error mentioned seems to indicate the printer hardware failure. However you may try the below steps...
- Power ON the printer. While you see the error code on the printer, unplug the power cord from back of the printer.
- Also unplug the USB cable and Phone cord ( used for FAX ) from back of the printer.
- Now Power OFF the Wireless Router ( if any )
- Wait for 60 seconds.
- Plug in the power cord to the printer and the other end directly to wall outlet ( bypass surge protector / power strip )
- Printer should automatically power on, else press the ON button on the printer to do so.
- If the issue still persists, its time to service / replace the printer.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
2
0
0
HP Recommended
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