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Crazy0420
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Message 1 of 2
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Error code

HP officejet 6962
Other

I need to know how to fix error code and registered to a new user

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Error code

@Crazy0420

 

Welcome to HP support community.

 

What error code are you getting on the printer?

 

Meanwhile:

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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