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‎07-14-2020 08:39 AM

HP Recommended
Product: Example: 4650 all in one printer
Operating System: Other

I keep getting error message: reinstall ink cartridge. I reinstalled them. Error keep coming back. The ink was only half full. I put new ink cartridge in. Same error message. I unplugged printer and it printed 1 page then error message came back. I have cleaned ink cartridges and the machine as instructed by Hp trouble shooting. Error message came back.  How do I fix this any  ideas please .

2 people had the same question
3 REPLIES 3

‎07-16-2020 03:56 PM

HP Recommended

@Indy56

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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‎07-17-2020 10:24 AM

HP Recommended

There is no way on that site to actually contact support I know warranty is expired, I don’t use windows so that option is out. I’ve wasted hours on that site. It’s like an endless loop. Thanks for you suggestion.  Unfortunately it can’t help me.

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‎07-17-2020 03:55 PM

HP Recommended

@Indy56

 

I understand your concerns.

 

In that case, I would suggets you contact the local service center for repair.

 

Have a nice day!!

 

 

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